Another interesting report from the Tow Center for Digital Journalism: AMATEUR FOOTAGE: A GLOBAL STUDY OF USER-GENERATED CONTENT IN TV AND ONLINE-NEWS OUTPUT is by Claire Wardle, Sam Dubberley, and Pete Brown.
This Phase 1 Report (April 2014) represents research that has been split into quantitative and qualitative phases with this report focusing largely on the former. I couldn’t find a timetable for when we might expect Phase II, which will focus on interviews with over 60 journalists and editors, but I’ll keep an eye out for it.
Conclusions from the Executive Summary:
1) UGC is used by news organizations daily, but only when other content is not available to tell the story.
2) News organizations are poor and inconsistent in labeling content as UGC and crediting the individual who captured the content.
Our data showed more similarities than differences across television and Web output, with troubling practices across both platforms. The best use of UGC was online, mostly because the Web provides opportunities for integrating UGC into news output like live blogs and topic pages.